I have installed the embed snippet into a Squarespace website. The green call button is showing, but when I click it, it turns into the blue button with loading symbol, but it does not go any further. It does not connect, it just keeps spinning. Would really appreciate any help 🙏

@Jypto I'm sorry to hear that you're experiencing issues with the call button on your Squarespace website. Let's try to troubleshoot the problem together. First, please ensure that you have followed all the necessary steps for embedding the snippet correctly, including any API keys or configuration settings that might be required. Also, check if there are any browser console errors that could give us more insight into the issue. If everything seems to be set up correctly, it could be a temporary connectivity issue or a conflict with another script or plugin on your website. Try clearing your browser cache, restarting the browser, and then attempting to use the button again. If the problem persists, it might be necessary to look into the network requests made when the button is clicked to see if there's an issue with the API call or response. You can do this by using the browser's developer tools (usually accessible by pressing F12) and checking the Network tab for any failed requests. If you're still unable to resolve the issue, please provide any additional details or error messages you're seeing, and I'll do my best to assist you further. If needed, we can also escalate this to our support team for more in-depth assistance.

I'm having the same problem.

can you check browser console logs you will find the solution there.

Managed to get it sorted. Thanks guys!

Okay thanks I'll try it