Duplicate assistant not working in dashboard
# support
m
Selecting "Duplicate" from the 3dot menu in the upper right of the dashboard is not resulting in a duplicate being created. It shows a loading spinner for a moment but nothing happens.
v
@mindofman I'm sorry to hear that you're experiencing issues with duplicating items from the dashboard. Let's try a few troubleshooting steps to see if we can resolve the issue: 1. Please ensure that you are using the latest version of the browser and that there are no updates pending for the VAPI dashboard. 2. Clear your browser cache and cookies, as this can sometimes resolve issues with web applications. 3. Try using a different browser or an incognito/private browsing window to see if the issue persists. 4. Check if there are any browser extensions or plugins that might be interfering with the dashboard's functionality. If you've tried these steps and the problem still exists, it could be a temporary issue with the VAPI service. In that case, please ask support for more info on this, as they may be able to provide more specific guidance or inform you about any ongoing issues that are being resolved.
You can continue this conversation by mentioning me in the message.
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