I'd like my assistant to transfer calls to a specific phone number. I tried writing "use the transferCall function with +1..." into the prompt, but that seems to not be working. Is there a different way to get an assistant to transfer calls using tools?

@MichaelK To enable your assistant to transfer calls to a specific phone number, you'll need to ensure that the call transfer functionality is properly set up within your assistant's configuration. This typically involves specifying the action to transfer a call within the assistant's call handling logic or script. If you're using a Voice API or a platform that supports voice operations, there might be a specific function or method to initiate a call transfer. The exact method to do this can vary depending on the platform you're using. You would generally need to provide the target phone number and possibly other parameters such as transfer options or a message to play before the transfer. Since you mentioned using a "transferCall" function, it sounds like you're referring to a specific command or API call. However, without the exact details of the API or platform you're using, I can't provide a precise answer. If the Voice API you're using has a function for transferring calls, you would typically need to call that function with the appropriate parameters, such as the destination phone number. If you provide me with the specific details or documentation of the API, I can guide you more accurately on how to implement the call transfer. If you're unsure about the correct procedure or if the functionality isn't working as expected, please reach out to the support team for more detailed assistance on how to configure call transfer for your assistant.

I am referring to the details of the VAPI documentation. How is it possible that you don't have the "the exact details of the API or platform you're using"?? "please reach out to the support team"?!? I am reaching out to the support team!