webhook not being fired at start of call
# support
s
webhook is not being fired at the start of the call to get dyanmic variables except it only gets fired at the end of call as end of call report
v
@Satan's I understand that you're experiencing an issue where the webhook is only being triggered at the end of the call for the end-of-call report, rather than at the start of the call to obtain dynamic variables. To assist you better, I'll need a bit more information about your current setup. Could you please provide details on how you've configured your webhook to be triggered at the start of the call? Additionally, it would be helpful to know if there are any specific conditions or events that you've set up to initiate the webhook at the beginning of the call.
You can continue this conversation by mentioning me in the message.
s
i have setted it via the tools function and also entered it into the prompt
s
Hey @Satan's can you share the call id and also share the expected vs acutal model with timestamp so i can try to reproduce it.
This is what i wanna do
I can send u call id and everything in a bit
I am out rn
i setted it up
also sending all the info as webhook response
@Shubham Bajaj @Vapi but it is still not calling the webhook at the start of the call
v
@Satan's I'm here to help you troubleshoot the issue with the webhook not being triggered at the start of the call. When you're ready and have access to the details, please provide the call ID and the expected vs. actual behavior with timestamps. This information will be crucial for diagnosing the problem. In the meantime, ensure that the
statusCallback
parameter is correctly set to the URL of your webhook and that the events you want to receive are properly specified. The
statusCallback
should be configured to trigger for the
initiated
event if you want to get a webhook at the start of the call. Once you provide the call ID and the detailed behavior you're observing, I'll be able to assist you further. If you have any other information or specific configurations you've made, please include those as well.
s
7e53acf1-badf-4230-af9b-154d6bdbaa69
how do i statusCallback ?
okay this time it called it at the start of the call
but it is still giving me issues with the assistant not being sent
s
Hey @Satan's just checking if it's resolved for you?
s
Tes
Yes
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