8e840343-9749-4272-bf8a-9e58f374d93b I have tried all my agents and they all fail.

@Lucas Dantas I'm sorry to hear that you're experiencing difficulties with your agents. Could you please provide me with more details about the issues you're facing? This will help me assist you more effectively. Are you encountering a specific error message or behavior that you can describe?

@User The calls are failing

@Lucas Dantas I understand that the calls are failing, and I'm here to help you resolve this issue. To assist you further, could you please provide me with the following details: 1. What type of calls are failing (e.g., inbound, outbound, API requests)? 2. Are you receiving any specific error messages or codes? 3. Has anything changed in your setup or code that might have affected the calls? Once I have more information, I'll do my best to help you troubleshoot the problem.

1. All of them 2. Unknown error 3. No

@Lucas Dantas Thank you for providing those details. An "Unknown error" can be tricky, but let's try to approach this systematically. Since you haven't made any changes to your setup or code, and all types of calls are failing, we might be looking at a service disruption or a configuration issue that's affecting your agents globally. Here's what we can do: 1. Check the status of the VAPI service to ensure there are no widespread issues. 2. Review the configuration settings for your agents to confirm that everything is set up correctly. 3. Examine any recent logs for clues about the failures. Since you've mentioned that all your agents are failing, it might be beneficial to check the service status first. If there's a service disruption, it would affect all agents simultaneously. If the service status is normal, we'll need to proceed with a more detailed investigation. Unfortunately, without access to your system or specific error codes, my ability to diagnose the issue is limited. If you have access to logs or any monitoring tools, please check them for any unusual activity or error messages. If you're still unable to resolve the issue, I recommend reaching out to VAPI support for a more in-depth analysis. Would you like me to guide you on how to check the service status or review the configuration settings?

logs

🔵 00:53:38:262 Call

8e840343-9749-4272-bf8a-9e58f374d93b

Waited 300s But Transport Never Connected. @Lucas Dantas can you try now, the provider failed to connect the call as visible in the logs.