Hi, it all worked just fine, now we're experiencing this weird error. We're using the Web SDK. When clicking on the button, it loads for some time and then cancels without starting the call. I get these errors.

VM1919:4 Preferred mic not found; skipping: true

And then a 400 bad request. Any idea what this could be? Using Arc (Chromium), mic is on allowed on both browser and system. It worked just fine this morning

@konradm Hello! It seems like there might be an issue with the microphone access or a change in the system that's affecting the Web SDK's ability to initiate the call. Since you mentioned that the microphone is allowed on both the browser and system, and it was working fine earlier, let's try a few things to troubleshoot the issue: 1. **Check Microphone Permissions Again**: Even though you've mentioned that the microphone is allowed, it's worth double-checking the permissions in the browser settings to ensure nothing has changed. 2. **Restart the Browser**: Sometimes, simply restarting the browser can resolve temporary glitches that may be causing the issue. 3. **Try a Different Browser**: To rule out browser-specific issues, try using the Web SDK on a different browser and see if the problem persists. 4. **Check for Browser Updates**: Ensure that your browser is up to date, as updates often fix bugs that could be causing issues. 5. **Test the Microphone**: Use the browser's built-in microphone test or an online tool to ensure that the microphone is working correctly outside of the Web SDK. 6. **Review the SDK Logs**: Look for any additional error messages in the SDK logs that might provide more insight into the issue. 7. **Check for System Updates**: If there have been any recent system updates, they could potentially affect microphone access. Make sure your system is up to date and check for any known issues. 8. **Contact Support**: If none of the above steps resolve the issue, it may be best to contact support for further assistance. If you've gone through these steps and the issue is still unresolved, please let me know, and we can look into this further.

Hmm, I deleted cookies and now it seems to work. However I still get the warning "Preferred mic not found; skipping: true"…??

Hey @konradm Would you mind sharing both the call id and the Loom video where you ran into this problem? That'll help me understand.