Why is my support post not responded to, being locked and now shown as 'solved' when it's not? @User https://cdn.discordapp.com/attachments/1211484481848873020/1306204170402926632/image.png?ex=6735d0ee&is=67347f6e&hm=cb798ae08466614f6455157adc89d4898d221aa6cad61c9fe33864e22fd6315c& https://cdn.discordapp.com/attachments/1211484481848873020/1306204170642264114/image.png?ex=6735d0ee&is=67347f6e&hm=c24007250b3e33b627bc519784e9d24cc2407e7a000e2b90fb9b5064644a3fe8&