Hey guys If I run vapi with the chatgpt 3.5 turbo option Do I need to add credit to my open Al account? Cuz I just ran a webhook on make it says error as I have no credit on my open ai account but I thought all the fees were charged directly through vapi

@NBA ducky Hello! When you use VAPI with the ChatGPT 3.5 Turbo option, the billing for the OpenAI usage is indeed handled through VAPI. However, if you're encountering an error related to credits on your OpenAI account, it's possible that there might be a misconfiguration or an issue with the way the webhook is set up. To assist you further, I would need to check the details of your webhook configuration and the specific error message you're receiving. Could you please provide more information about the error or the steps you've taken? This will help me understand the problem better and guide you accordingly.

@NBA ducky Please ask support for more info on this.

It says I have consumed all credits in my open ai account.

@NBA ducky It seems there might be a misunderstanding or a misconfiguration with your VAPI setup. If you're using VAPI with the ChatGPT 3.5 Turbo option, typically, VAPI should handle the billing for the OpenAI usage, and you shouldn't need to have credits in your OpenAI account. However, if you're receiving an error stating that you have consumed all credits in your OpenAI account, it's important to verify the following: 1. Ensure that your VAPI integration is correctly configured to use the ChatGPT 3.5 Turbo option. 2. Check if there are any billing or account issues on the VAPI side that might be causing the webhook to default to using your OpenAI account credits. 3. Review the webhook settings on Make (formerly Integromat) to confirm that it's correctly pointing to VAPI and not directly to OpenAI. If after checking these points the issue persists, it would be best to reach out to VAPI support for a detailed look into your account and webhook configuration. They will be able to provide specific guidance and resolve any billing or technical issues. Would you like me to assist you with anything else at this moment?

All of the above is confirmed, How do I reach vapi support?

@NBA ducky To reach VAPI support, you can typically do so through their official support channels. This may include: 1. Email support: Check for a support or helpdesk email address provided by VAPI and send them a detailed message regarding your issue. 2. Support ticket: If VAPI has a user dashboard, you may be able to submit a support ticket directly through the dashboard. 3. Live chat: Some services offer live chat support on their website. 4. Help center or FAQ: VAPI might have a help center or FAQ section on their website that could provide answers to common issues. Please check the official VAPI website or the documentation you received when you signed up for their service for specific instructions on how to contact their support team. If you need further assistance or have other questions, feel free to ask!

Hey @NBA ducky your using your openai key you have to remove it from provider credentials if this is not true then you might be running out of credits.