I have created a new transient assistant on make.com and yesterday it was generating end of call reports perfectly. today, there are no end of call reports at all for this assistant but my other assistant is still generating end of call reports. I did not change the server url on the assistant, and it is still there. Please help.

@BrentPope I'm sorry to hear that you're experiencing issues with your transient assistant's end of call reports. Let's try to troubleshoot the problem together. First, please ensure that the assistant ID for the transient assistant is correct and that there have been calls made that should generate reports. If the assistant ID is correct and calls have been made, there might be an issue with the configuration or a temporary service disruption. If you've already checked the assistant ID and confirmed that calls have been made, it might be helpful to review any recent changes to the system or configurations that could have affected the report generation. Additionally, please check if there are any error messages or logs that could provide more insight into the issue. If everything seems to be in order on your end, it may be necessary to look into the backend services to identify the cause. Since I don't have access to your system's backend, I recommend reaching out to make.com support for a more in-depth investigation. If you need further assistance or if there's anything else I can do to help, please let me know!

Hey @BrentPope can you share the call id.

Here is a call id from a call that DID send an end of call report, this is from a different assistant - 17ec41ea-5242-4bba-b573-1545655b4e9d. This is a call id from a call that did NOT send an end of call report - 34e17ac8-204b-4da4-9de9-92e2732956f2 - but no call reports are going through for this assistant.

hey @BrentPope for the call id , end of call report was sent succesfully. 🔵 18:26:00:310 Server Message Requested...(end-of-call-report , https://hook.us1.make.com/04qpcgp8ghovynlute19rhbk4or18afy): It's going to your account/org server url because the server url was missing from your assistant. Simply add the server url to your assistant and then it will work.

EXAMPLE

json
{
  "transcriber": {
    "provider": "talkscriber",
    "language": "en",
    "model": "whisper"
  },
  "model": {
    "provider": "openai",
    "model": "gpt-4o-mini-2024-07-18",
    "semanticCachingEnabled": false,
    "numFastTurns": 2
  },
  "name": "TALKSSCRIBER TEST 1",
  "server": {
    "url": "insert-server-url-for-the-assisant-here"
  }
}