VAPI WEB connection time
# support
s
Is it possible in theory to reduce the waiting time between connecting to the assistant? That is, I use VAPI WEB and when I press the call button - 3-4 seconds of waiting pass before AI start speech. I tried an alternative AI service - they do not have this problem, it connects in half a second. The question is, is it possible to achieve the same result with you?
v
@San Sanych Absolutely, we are always looking to improve the user experience, and reducing the waiting time for connections is certainly something that can be optimized. There are several factors that could contribute to the delay, such as network latency, server processing time, or the initial loading of the AI models. To address this, our team can investigate the current performance and identify any bottlenecks or areas for improvement. We can also look into optimizing our infrastructure or code to speed up the connection time. If you're experiencing consistently longer wait times, please provide us with more details about your setup, such as your location, the time of day when you're connecting, and any specific configurations you're using. This information can help us to diagnose and address the issue more effectively. In the meantime, if there's anything else I can assist you with, please let me know!
You can continue this conversation by mentioning me in the message.
s
Hey @San Sanych firstly it is not an problem second as of now this time is required to establish the connection b/w the services so during the call all services are ready to be consumed for the web call. Thanks for sharing the feedback I will update the team about it.
s
It's can be not a problem for you, but can be for others. Thanks for response.
s
I am passing the feeback, let's see what update I get and then I will share with you
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