I'm trying to add credit to my account and I'm not getting a stripe link sent to my email pls advise

@NickTheAussie I'm here to help! To assist you with adding credit to your account, I'll need to check a few details. Could you please confirm if you've already tried adding credit through the standard procedure on our platform? If you have and the link hasn't been sent, there might be an issue that we need to investigate further. If you haven't tried yet, I can guide you through the process.

@Vapi i have tried standard procedures

@NickTheAussie Thank you for confirming that you've tried the standard procedures. It seems there might be an issue with the email delivery system or a temporary problem with the Stripe integration. I would recommend checking your spam or junk folder to ensure the email hasn't been mistakenly filtered out. If you still can't find the Stripe link, I can assist you further by escalating this issue to our support team. Would you like me to do that for you now?

@Vapi there is nothing in my spam. Please escalate

@NickTheAussie Sweet. Have a great day!