Every call I test, with all my 9 different agents that were working fine, now are presenting a latency increase and their voices are cutting off. Tested on different phones, same problem. No edit/update was done from my end. Is that a bug from VAPI and other users are experiencing the same?

@mauricioscruz I'm sorry to hear that you're experiencing issues with latency and voice quality. This is certainly not the standard we aim for with VAPI. To assist you better, I'll need to check the system status and see if there are any reported issues that might be affecting your service. While I do that, could you please confirm if there have been any changes in your network environment that might be contributing to this issue? Changes in network configuration, bandwidth limitations, or even regional internet service disruptions could potentially cause such problems. In the meantime, let me quickly check the system status for any reported issues. Please hold on for a moment.

Hey @mauricioscruz To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!