Unable to set Deepgram streaming URL
# support
m
Deepgram streaming uses a WSS endpoint, not HTTPS, but in the dashboard, I get an error saying the URL is invalid when I do this. If I use https, VAPI is unable to recognize my speech and get a transcript
v
@Marcus I understand the issue you're facing. It seems like there might be a configuration error with the URL you are using. Deepgram's streaming service indeed uses WebSocket Secure (WSS) protocol, which is different from HTTPS. To help you further, I'll need the exact URL you're trying to use (without any sensitive information). If you could provide that, I can assist you in ensuring it's formatted correctly for Deepgram's streaming service. If the URL is correct and you're still facing issues, it might be best to reach out to support for a more in-depth investigation.
You can continue this conversation by mentioning me in the message.
s
Hey @Marcus Vapi will use your API url to setup an
wss
connection with it. So, you have to share
https
later using it Vapi will replace it with
wss
and make a connection.
Can you share the call id for
VAPI is unable to recognize my speech and get a transcript
.