I dont understand how I should setup the transferC...
# support
s
I dont know where to add the code with my tools
@Vapi
v
@Skan No problem at all! To add code with your tools in VAPI, you'll typically need to integrate the tools into your development environment or codebase. This process can vary depending on the tools you're using and the platform you're developing for. Could you please provide more details about the tools you're referring to and the environment you're working in? This will help me give you the most accurate guidance.
s
I am developing on python and I want to add the transferCall tool to my assistant
@Vapi
v
@Skan Great! To add the
transferCall
tool to your assistant in Python, you'll need to follow these steps: 1. **Import the VAPI Library**: Make sure you have the VAPI library installed and imported into your Python script. 2. **Define the Transfer Function**: You'll need to define a function that encapsulates the logic for transferring a call. This function will use the
transferCall
tool from VAPI. 3. **Integrate the Function**: Once you have the function ready, you can integrate it into your assistant's workflow where appropriate. Here's a simplified example of how you might set this up in Python:
Copy code
python
# Import the VAPI library (this is a hypothetical example as the actual import may differ)
from vapi import VoiceAPI

# Initialize your VAPI client
vapi_client = VoiceAPI(api_key='your_api_key')

# Define the function to transfer a call
def transfer_call(destination_number):
    # Use the transferCall tool from VAPI
    response = vapi_client.transferCall(to=destination_number)
    return response

# Integrate this function into your assistant's workflow
# For example, when a certain intent is detected, you might transfer the call
if detected_intent == 'transfer_to_agent':
    transfer_call('+1234567890')
Please replace
'your_api_key'
,
'transferCall'
, and
'+1234567890'
with your actual API key, the correct tool name, and the destination number you want to transfer the call to. If you need the exact method to call the
transferCall
tool or if it requires specific parameters, please refer to the VAPI documentation or let me know, and I can provide further assistance. If the
transferCall
tool is not a standard part of the VAPI library and is a custom tool you've created, you'll need to include that code in your script accordingly.
s
vapi_client does not have a method transferCall
v
@Skan No problem at all! To add code with your tools in VAPI, you'll typically need to integrate the tools into your development environment or codebase. This process can vary depending on the tools you're using and the platform you're developing for. Could you please provide me with more details about the tools you're referring to and the type of application you're developing? This will help me give you more specific guidance on how to proceed.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
For context, I write code in python and am familiar with regular OpenAI function calling
@User I think I figured it out, I called the API to create a tool using the payload on the forwarding doc (https://docs.vapi.ai/call-forwarding). Might be worth adding that to the forwarding doc., it is not straight forward at all.