How can I configure Vapi to always pronounce words in British English? I have added 'en-GB,' but sometimes I notice it doesn't use the British accent. For example, it pronounces our company name in British, but in the middle of the conversation, it sometimes switches to American English. How can I fix it so that it always maintains one accent?

@Alamin H To ensure that Vapi consistently uses the British English accent throughout the conversation, you'll need to set the language and locale settings to British English (en-GB) across all aspects of your voice pipeline. This includes setting the default language and locale for your text-to-speech service and ensuring that any dynamic content that may switch languages is also set to use British English. Here are a few steps you can take to troubleshoot and fix the issue: 1. **Default Language Setting**: Verify that the default language for your text-to-speech service is set to 'en-GB'. This should be done in the initial configuration of your voice API. 2. **Dynamic Content**: If your application generates dynamic content that includes language settings, ensure that 'en-GB' is specified for each instance where text-to-speech is used. 3. **Consistent Configuration**: Check all parts of your application where text-to-speech is configured to make sure that 'en-GB' is consistently used. 4. **Pronunciation Dictionary**: If certain words or phrases, like your company name, are not being pronounced correctly, you may need to use a pronunciation dictionary or custom phonetic spelling to guide the text-to-speech engine. 5. **Testing**: After making these changes, thoroughly test your system to ensure that the British English accent is maintained throughout the interaction. If you've already checked these settings and are still experiencing inconsistencies, it may be a more complex issue that requires support. In that case, please reach out to the support team for further assistance.

Hey @Alamin H To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!

Thank you! Not sure if there's a way to minimze this

@HashTrade please create a new #1211483291191083018 ticket in the above format and tag me over there.

Wow I must've gotten mixed up with support tickets 😆

OG 🐐