@Waqas
Hello!
I'm here to help you with your VAPI agent. It sounds like there might be an issue with how the Knowledge Base is integrated with your voice AI assistant. To assist you better, I'll need a bit more information:
1. Can you confirm if the Knowledge Base has been properly linked to your VAPI agent?
2. Have you checked if the Knowledge Base is being accessed correctly by the agent during conversations?
3. Is there any error message or log that you can provide which indicates what might be going wrong?
Once I have this information, I'll be able to guide you more effectively towards a solution. If you're unsure about how to check these, please let me know, and I can provide you with the steps to follow.