3cx / vapi
# support
t
We are interested in a solution to connect an AI model to our 3CX instance. Is this possible with the VAPI? If so, how can this be done?
v
@Th0maasss Absolutely, VAPI can be integrated with your 3CX system to connect an AI model for various voice applications. To achieve this, you would typically use VAPI's Voice API to handle incoming and outgoing calls through your 3CX PBX. Here's a high-level overview of how you can do this: 1. **Set up a VAPI Account**: If you haven't already, sign up for a VAPI account to get access to the Voice API. 2. **Configure Your 3CX System**: Adjust your 3CX settings to enable integration with external services. This usually involves setting up SIP Trunks, Call Routing, and Webhooks. 3. **Develop Your Application**: Create an application that uses VAPI's Voice API to interact with your AI model. This will involve handling voice streams and implementing the logic for the AI's responses. 4. **Deploy Your Application**: Host your application on a server that can communicate with both VAPI and your 3CX system. 5. **Test and Iterate**: Make test calls to ensure the integration is working as expected and refine the application based on feedback and performance. If you need detailed technical assistance or have specific questions about the integration process, please don't hesitate to reach out to support@vapi.ai for more in-depth guidance.
You can continue this conversation by mentioning me in the message.
s
Hey @Th0maasss if 3CX supports VOP SIP Trunking then you can connect the phone number to your assistant, you have to check with 3CX for VOIP SIP Trunking support. After that let me know we will connect to setup the establishment.
n
hopefully, this helps:https://www.loom.com/share/0d041162a95a482aac9a812b8670c9c9?sid=be10eef2-6679-49da-a35d-18995dc5e4d0
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