Hello all, I set up everything from Jannis video on building a real estate cold caller and followed the instructions but when I run the scenario in make I don't get a call. I added my number to the Google Sheet to test it, the scenario runs successfully but I dont get a call from my agent. Any idea why I am not getting a call? I setup the Google sheet, I set the webhook ffrom the sync data scenario and updated the server URL with it in the assistant. I added the api to jsonaut and I don't know what else it could be. Any help would be greatly appreciated. https://cdn.discordapp.com/attachments/1307933807155871764/1307933807323779082/screenshot_of_make.jpg?ex=673c1bc7&is=673aca47&hm=de31d19b25548c6fbcd2610f3bc87e4112874ccf824b7e337eeb3e97fd97a10e&

@Steward C Hello! I'm glad to hear you've been following the setup instructions closely. Let's troubleshoot the issue step by step: 1. **Check the Google Sheet**: Ensure that your number is correctly formatted and that there are no typos or formatting issues that could prevent the call from being initiated. 2. **Review the Webhook**: Verify that the webhook from the sync data scenario is correctly set up and that it's triggering the assistant as expected. 3. **Examine the Assistant Configuration**: Double-check the assistant settings to ensure that the

forwardingPhoneNumber

attribute is either set to null, an empty string, or correctly configured if you intend to use it. 4. **Inspect the API Integration**: Make sure that the API key is correctly added to your scenario in Make (formerly Integromat) and that there are no errors in the JSON payload that's being sent. 5. **Check for Errors**: Look for any error messages or logs that could give you a hint about what's going wrong. 6. **Test the Call Functionality**: If possible, try to manually trigger a call using the API to see if the issue lies within the Make scenario or the API call itself. If you've checked all of these and still can't identify the issue, it might be helpful to look at the logs or error messages you're receiving. If there's any specific error message or behavior you've noticed, please let me know so I can assist you further. If you're not seeing any errors and the issue persists, please ask support for more info on this.

1. does the number have to be 9998889876 or (999)9878790? 2. i copy and pasted webhook in to assistant so that should be ok. 4. I dont see any errors once the scenario runs, if there were an issue with API scenario wouldn't complete correct? 5. No error messages came up. I added screen shot, question does the sync data scenario need to be on for the first scenario to work? I ran it as I assumed it needed to be running in order for the 1st scenario to work. 6. How would I manually trigger call using api? If you can help me with that process I'll give it a go.

Getting the same exact error right now

Hey Garrett, have you tried any other vids that show how to get Vapi to work? I was looking at this one: his method uses http to do an identical thing of getting the phone id and assistant id. I noticed though he didn't use Tools like Jannis did and put the Assistant ID, Vapi API Key, and phone number ID in it. His setup was like this minus the Vapi module and instead had an HTTP module which used JSON. I was trying to touble shoot and thats where I replaced the HTTP with the vapi module but it still didn't work. With Jannis though For Jannis you'll see his HTTP has a different URL and for the headers the "Value" Bearer he uses Tools. Was wondering if that might be a solution but I'm not technical much. https://cdn.discordapp.com/attachments/1307933807155871764/1308253903888056380/image.png?ex=673d45e4&is=673bf464&hm=c6ccb25c25c875da1b270baa4132631ad86f0907088cc4947c8f86f0298df04a& https://cdn.discordapp.com/attachments/1307933807155871764/1308253904198307930/image.png?ex=673d45e4&is=673bf464&hm=297253d2392f2b1b9d8a4c0b9882bc962cbc80ae351b62af633e9faf0480bd18&

Hey @Steward C just checking if it's resolved for you?

Hello, it hasn't been resolved. Would like some help.

Can anyone help with this?

can we get some help pls?

Hey @Steward C can you please share the orgId so I can check if calls are being triggered from make? Either you number doesn't has the permission to make the calls (if international) or the calls are never placed. So, sharing the org id will really help me find out what's the issue.

my id: 9e1c72a0-20db-4f75-a838-7857ab08db2a

@Steward C I am currently away from my keyboard so allow me sometime.

ok

Hey @Steward C I have looked into your organization id and I can only see a single call initiated 14 days ago. Do you mind check in your make workflow execution logs what is showing. Logs Screenshot is attached for Reference. https://cdn.discordapp.com/attachments/1307933807155871764/1309520369085976617/Screenshot_2024-11-22_at_7.36.04_PM.png?ex=67452d21&is=6743dba1&hm=52b7e5134b22a93d731e99c85e287ccf734093715a0f4acf26cd6e4f41ef915e&

hmm will check

It's different from provider to provider, try googling or aksing make team.

I was looking aback at what you said and I already attached the logs https://cdn.discordapp.com/attachments/1307933807155871764/1311697609966096404/image.png?ex=6749cd18&is=67487b98&hm=e00cba54b4f6b095814733a0e186fffcc2539c0adafde5e06c7db9f205490982&

Hey @Steward C can you check what's the error message for 400 bad request. BTW 400 status code means user is sending something wrong.