Multilingual not working
# support
s
Multilingual feature is not working I tried all the possible ways to integrate that to my agent using the official documents but that’s still not working it’s only supporting English French and Spanish and it’s not supporting any other language that’s my major consent as I want to use the agent in arabic and Finnish language mainly reply asap
@Shubham Bajaj
v
@Sid I'm sorry to hear that you're experiencing issues with the multilingual feature. To assist you better, could you please confirm if you have selected voices that support Arabic and Finnish from your voice provider? This is essential because the language support is now directly tied to the voice you choose rather than a separate configuration. If you haven't done this yet, please go ahead and select the appropriate voices for Arabic and Finnish. If you have already selected the correct voices and are still facing issues, please provide me with more details so I can assist you further.
You can continue this conversation by mentioning me in the message.
s
Yes selected but the problem is with speech to text
v
@Sid I understand that you're facing issues with the speech-to-text feature in languages other than English, French, and Spanish. To address this, please ensure that the speech-to-text provider you are using supports Arabic and Finnish languages. If the provider does support these languages, you may need to specify the correct language codes when initializing the speech-to-text service. If you've already set the correct language codes and the issue persists, it could be a configuration problem or a limitation with the current provider. In that case, you might want to consider reaching out to the support team of your speech-to-text service for more detailed assistance. If you need further help with the configuration or have any other questions, please let me know, and I'll do my best to assist you.
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@User @Shubham Bajaj
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Hey @Sid allow me sometime to get back to you for this.
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SURE
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