Hi I am using talkscriber for doing transcriptions in arabic. I was receiving the

transcript

message on the client but due some unknown reason I have stopped receiving it. This has disrupted the flow for my assistant. Is there a solution for this?

@taha Hello! I'm sorry to hear that you're experiencing issues with receiving

transcript

messages for Arabic transcriptions. Let's try to troubleshoot the problem together. First, please ensure that your client is correctly set up to listen for message events and that there haven't been any changes to the event listener that might affect its functionality. Here's a quick checklist: 1. Verify that the event listener is still active and properly configured to listen for

message

events. 2. Check if there have been any updates or changes to the Talkscriber service that might require adjustments on your end. 3. Ensure that your network connection is stable and that there are no issues with the server URL that receives the messages. 4. Confirm that the transcription service is operational and that there are no outages or maintenance activities that could affect the service. If everything seems to be in order on your end, it might be necessary to look into the server logs or contact the support team for the transcription service to investigate further. They might be able to provide more insights or help identify if there's an issue with the service itself. If you need assistance with checking the event listener or any other technical aspect, please provide more details, and I'll do my best to assist you.

I tried a few calls now...its working on some but not on others. Was there an outage or something?