@MattyBGood
I understand that you're experiencing issues with scheduling appointments due to incorrect date and time when calls come into the VAPI assistant number. To address this, we need to ensure that the date and time are being correctly captured and passed to make.com's tool connection.
Here are the steps you can take to fix this:
1. Check Time Zone Settings: Ensure that the time zone settings in both VAPI and make.com's tool are correctly configured to match your desired time zone.
2. Date-Time Extraction: Verify that the VAPI assistant is correctly extracting the date and time from the voice input. If necessary, you may need to adjust the natural language processing settings or the way the assistant parses the date and time.
3. Pass Accurate Data: Make sure that the extracted date and time are being accurately passed to make.com's tool. This may involve formatting the date and time in a way that is compatible with make.com's expected input.
4. Test the Integration: Once you've made the necessary adjustments, test the integration by simulating a call and checking if the appointment is scheduled for the correct date and time.
5. Review Logs: If the issue persists, review the logs from both VAPI and make.com to identify where the discrepancy is occurring.
If you need assistance with checking settings or making adjustments within the VAPI system, please provide more details or ask for support. If the issue lies within make.com's tool, you may need to reach out to their support team for further assistance.
Would you like to proceed with checking the VAPI settings or do you require assistance with another aspect of the integration?