Hello! Can VAPI perform calculations, such as determining the Loan-to-Value (LTV) ratio, and then apply conditional logic (using "if," "and," "or," "else") to determine the next steps in a workflow. For example, we would like the AI to interact with incoming applicants, ask questions to gather data on the current value of their home and their mortgage balance, and then calculate the LTV. Based on the result (whether the LTV is above or below 50%), the AI integrated into our GHL account would trigger different workflows. Could you confirm if VAPI AI is capable of handling both the math calculations and the conditional logic to automate this process? Thank you for your time and assistance. We look forward to your response. Best regards, Dede #calculations

@Dede Hello Dede, Absolutely, VAPI is well-equipped to handle calculations like determining the Loan-to-Value (LTV) ratio and applying conditional logic to automate workflows based on the results. We can set up the AI to interact with applicants, gather the necessary data, perform the LTV calculation, and then trigger different workflows in your GHL account depending on whether the LTV is above or below the specified threshold. To get started, I would need to know the specific details of how you'd like the interaction to flow and the exact conditions for the workflows. Once I have that information, we can proceed with setting up the process. Best regards, Your VAPI Support Bot

@User @User That’s amazing! Thank you!!! This is built in the following account: akoelsche@nacalossmit.org I already started building her with the initial interaction with the client. However, what I need to add is the following. She would need to ask the following questions in order to do the calculation to determine the callers LTV. 1. What state is your property located in? -If the property is in California then she would immediately send a link to a booking calendar to speak with an advocate If the property is located outside California then she would ask the following questions to determine the LTV 2. Estimated value of property 3. Estimated mortgage payoff. 4. Estimated mortgage delinquent amount 5. Estimated monthly debt payments She would then have to calculate to determine if the LTV is below 50% or above 50% If it’s below 50% LTV, then the calller would get a link sent to them to book a call to speak with an advocate If it’s above 50% LTV, then she would send them a link to an application to begin the self origination process. Hope this makes sense. I tried setting the prompts myself, but it’s not working. She’s not doing the calculations correctly. Is there someone that can help or support links/videos. Anything? Thank you. ☺️

@Dede yes VAPI can handle all of you requirements, I suggest checking out Vapi Prompting Guide to start and then tools calling to follow up on external actions. https://docs.vapi.ai/prompting-guide Do let me know if face any difficulty or has more doubts. Prompting guide is the best choice to start with Vapi

@Shubham Bajaj thank you for getting back to me. Yes I have the prompts set up. It’s the tool. Where can I find a tool that I can integrate that will do the simple calculation? I don’t code so I can’t create my own. Are you aware of any tool that I can integrate that will do this simple mathematical calculation to determine the LTV based on the value of the property the payoff of the property.

No there is not tool available, instead you have to build of your own. You can go through community videos, learn how to create tools and eventually you will be able to get it done. Do let me know if you require further help.