Weird sound in the agent
# supports
Shivam Sharma
11/21/2024, 1:57 PMShould have been a voicemail message but got a weird server down like sound on this call id, 39c9931a-1dcd-4b74-84e2-2277db388414
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Vapi
11/21/2024, 2:00 PM@Shivam Sharma
I'm sorry to hear that you experienced an issue with the voicemail message. Let's check the settings for the call ID you provided to ensure everything is configured correctly. Could you please confirm if you have set a custom voicemail message or if there are any specific conditions under which the voicemail should trigger?
Vapi
11/21/2024, 2:00 PMYou can continue this conversation by mentioning me in the message.
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Shubham Bajaj
11/23/2024, 2:03 PM@Shivam Sharma allow me sometime to check with the team for the RCA.
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Shivam Sharma
11/26/2024, 8:41 PMSame with this as well,
40a5f583-3a71-437d-a75e-d41465ce1ac0
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Shubham Bajaj
11/29/2024, 4:28 AMHey @Shivam Sharma I have checked with the team, and it's most likely a bug. I will try to reproduce it. If you have the steps to reproduce, please share them with me.
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Shivam Sharma
11/29/2024, 3:33 PMI am not really sure on how to reproduce this man