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I was using trial account in Vapi and connected a Twilio number to it. Everything was working fine. When the trial ended, my account was frozen for 2 days and then I refilled it with credits. Now when I'm calling the assistant on this twilio number (phone call falls on a webhook), it says - we're sorry the number was disconnected and is no longer in service. However, if I reload the Vapi page or sign out and log in again - the call goes well. I think it's a bug on Vapi side because of the changes to accout

<@1047483554193477642>
I'm sorry to hear that you're experiencing issues with your Twilio number after your trial ended. It seems like there might be a temporary synchronization issue between VAPI and Twilio services after the account status change. 

To ensure that your number is properly configured and to avoid the need to reload the page or sign out and in again, I recommend re-importing your phone number using the dashboard or the /phone-numbers/import endpoint with your Twilio credentials. This should help re-establish the connection and configure your number with VAPI services.

If the problem persists after re-importing your number, please reach out to support for more detailed assistance. They will be able to look into your account specifics and resolve any underlying issues.

You can continue this conversation by mentioning me in the message.

Got it. Tagging <@&1231325148079194222> for additional help.

I have already re-imported the phone number 2 times through Vapi dashboard. The problem persists

<@&1231325148079194222> asking for your help

<@1047483554193477642> did you purchased number from twilio or Vapi? If it's Vapi purchased number then I can do the refund for it, and then you can purchase another number and try again. Most likely because of credits it's not working.

Hey <@865531204849500190> ! It is a Twilio number. The account was frozen for 2 days, but then I purchased more tokens so now everyhing is paid

<@1047483554193477642> then it's working you right?

<@865531204849500190> It is working from time to time. Sometimes it says "we're sorry the number was disconnected and is no longer in service" but sometimes it works well and the call is connecting. So I wanted to confirm with you, maybe you see what the issue is about

Hey <@1047483554193477642> it is not related with Vapi, can you try connecting with Twilio support team and let me know how it goes.