Vapi is the Voice AI platform for developers.

Vapi AI

Here is an example from transcription:

User
Yes. That's correct.

AI
Great. Thank you. Now could you please provide me with the address where your car is located? Great. Thank you. Now could you please provide me with the address where your car is located? If you're unsure of the exact address, any nearby landmarks or streets would be helpful.

What are the possible cause of this?

<@254970676941815808>
It seems like there might be an issue with the transcription service where the response was duplicated. This could be due to a glitch in the system or an error in the voice recognition software that caused it to repeat the phrase. It's also possible that there was a network hiccup or a problem with the API that resulted in the message being sent twice. If this is a recurring issue, it would be best to check the system logs for any errors and ensure that the latest updates are applied to the software to prevent such incidents. If you need further assistance with this issue, please let me know!

You can continue this conversation by mentioning me in the message.

Here is the call id:
2f302f6e-d8d7-440e-97f3-f6c4a5edefe9

you can hear the AI agent repeats it also through the recording

here's another call id where it repeats some sentences:
a5d4b756-a90c-4539-93c6-366b55f83a3a
```
Thank you, Mark. Just to confirm, thank you, Mark. Just to confirm, your full name is Mark...
```

<@254970676941815808> It is related to the prompting and mode temperature you have to refactor your prompt according to the Vapi Prompting Guide and set the model temperature in between 0.3-0.5 for better results.

Here's an link to the initial work to your prompt https://dump.sahilsuman.me/3ecs9e42.md but it's not an solution you still have to work on it, if required.

Your prompt is having Ambiguity in Transition Logic and Looping in Confirmation Logic which is causing the repetitions.

Do let me know if you require further help.

Thanks!, though changing to 11labs voice did help quite a bit. was using azure before.

Also try chaning your prompting according to Vapi guide.

<@254970676941815808> checking if I can close this ticket now?