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Via Stripe, I can see I'm getting charged for a bunch of phone numbers, but I have no way to cancel them because they don't show up on my dashboard. To be clear, I did create these phone numbers at some point. Can you please cancel all of them now, because I have no way to do so. Thanks

I can DM my account information, I would appreciate if anyone from the team could take a look, because all the subscriptions will renew soon and I don't use them at all. Thanks

You can continue this conversation by mentioning me in the message.

<@1292553435111096352>
I'm here to help you with that! To proceed with the cancellation of the phone numbers, I'll need to confirm the specific phone numbers you wish to cancel or if you prefer to cancel all phone numbers associated with your account. Could you please provide me with the phone numbers or confirm that you'd like to cancel all numbers? Once I have that information, I can assist you further.

I would like to cancel all phone numbers associated with my account

<@1233640756548206643> I would like to cancel all phone numbers associaetd with my accuont

<@1292553435111096352>
Please ask support for more info on this.

<@1233640756548206643> How do I ask support?

<@1292553435111096352>
You can reach out to our support team by sending a direct message with your account information and your request to cancel all phone numbers associated with your account. Our team will review your account details and assist you with the cancellation process. If you're ready, you can DM your account details now, and we'll take it from there. Rest assured, we'll do our best to resolve this before any subscriptions renew.

Direct message to who? <@1233640756548206643>

<@1292553435111096352>
I apologize for any confusion. To send a direct message to our support team, you can use the support or contact feature on our website or within the app you are using. If there is a chat support option, you can use that as well to send a direct message. If you're unable to find these options, please let me know, and I will guide you through the process.

<@865531204849500190> Dmed you my org name

yo, bump on this can team please help me out, I've been getting charged for something I literally cannot cancel and have not been using. I love the product in general but this is not a good customer experience

I think I have a bunch like 10+ phone numbers I can't cancel

<@1292553435111096352> There are total of 38 subscriptions and which one you to cancell or all phone numbers.
https://cdn.discordapp.com/attachments/1310294995923898398/1310637409255292948/Screenshot_2024-11-25_at_9.33.23_PM.png?ex=6745f1b4&is=6744a034&hm=79295fa593092fb5a3acbd398188bd5864aa234200f8dd0d97b1c478e36ed725&

Just share the phone number ids of the numebrs to be cancelled.

I would like to cancel all of them please <@865531204849500190>

<@1292553435111096352> allow me sometime to cancell your subscription.

Thanks can I get an update on this? I still see them in Stripe. And they will renew soon

<@1292553435111096352> you have to allow me time till end of this week, because I have to cancell all of the subcriptions manually.

Hey <@1292553435111096352> all phone number subscriptions have been cancelled.