Am trying to Map an address fields so when the BOT is making an Outbound call so the BOT would say the Address instead of property address please any help?

@Ayodele David Certainly! To customize the bot's script for outbound calls, you would typically need to modify the call flow or script settings where the bot's responses are defined. If you want the bot to say "address" instead of "property address," you would locate the part of the script where the bot mentions "property address" and change it to "address." If you have access to the script or the settings, you can make this change directly. If you're not sure where to find this setting or how to change it, please provide me with more details about the system you're using, and I'll guide you through the process. If this is something that requires a change in the code or configuration of your Voice API setup and you need assistance with that, please let me know the specific Voice API platform you're using, and I can provide more detailed instructions. If you're not able to make these changes yourself, you may need to contact support for further assistance.

@User this is what am trying to setup, i am sending this data from gohighlevel which i am sending the contactid, name, phone number and the address the bot replaces the name perfectly but when i tried adding the the values in json its not working saying property should not be in it. so i hope you understand me

@Ayodele David I understand that you're trying to set up an outbound call where the bot correctly replaces the contact's name but encounters an issue when you attempt to include the address in the JSON payload, and it's giving you an error about an unexpected property. To assist you better, could you please provide me with the exact error message you're receiving? Additionally, it would be helpful to see the JSON structure you're using to send the data. This way, I can guide you on how to correctly map the address field so that the bot will say "address" instead of "property address." If you're not comfortable sharing the full JSON structure, you can provide a sanitized version with any sensitive information removed. Once I have this information, I'll be able to offer more specific advice on how to resolve the issue.

this is the jason if i added address it won't work and the sencerios is not running { "assistantId": "521c855a-069a-4814-9bfe-25cf90b15d69", "phoneNumberId": "7bf051fb-3199-4bcb-ad77-68f73ac3ba65", "customer": { "number": "{{1.phone}}", "name": "{{1.full_name}}" } }

@Ayodele David Thank you for providing the JSON structure. To include the address in the JSON payload and ensure the bot says the address during the call, you'll need to add an "address" field within the "customer" object. However, it's important to match the field names expected by the API or the bot script. Here's an example of how you might include the address:

json
{
  "assistantId": "521c855a-069a-4814-9bfe-25cf90b15d69",
  "phoneNumberId": "7bf051fb-3199-4bcb-ad77-68f73ac3ba65",
  "customer": {
    "number": "{{1.phone}}",
    "name": "{{1.full_name}}",
    "address": "{{1.address}}"
  }
}

In this example,

{{1.address}}

should be replaced with the actual address field from your GoHighLevel data. Make sure that the field name "address" is the one that your bot script expects. If the bot script expects a different field name, you should use that field name instead. If you're still encountering issues after adding the "address" field, it's possible that there might be a mismatch with the expected field names, or there could be additional configuration required in your bot script to handle the new field. If you're unsure about the field names or the bot script configuration, you may need to refer to the documentation for your Voice API platform or contact their support team for further assistance. If there's anything else I can help you with, please let me know!

this is the error i am getting Error: 400 Bad Request {"message":["customer.property address should not exist"],"error":"Bad Request","statusCode":400}

@Ayodele David The error message you're receiving indicates that the Voice API you're using does not expect a field named "property address" within the "customer" object. It's possible that when you tried to add the "address" field, it was inadvertently named "property address" or there was some other issue with the structure. To resolve this, ensure that you're adding the "address" field correctly, as shown in the previous example. Here's the JSON structure again for reference:

json
{
  "assistantId": "521c855a-069a-4814-9bfe-25cf90b15d69",
  "phoneNumberId": "7bf051fb-3199-4bcb-ad77-68f73ac3ba65",
  "customer": {
    "number": "{{1.phone}}",
    "name": "{{1.full_name}}",
    "address": "{{1.address}}"
  }
}

Make sure that: 1. The field is named "address" and not "property address" unless the API documentation specifies otherwise. 2. The value for the "address" field is correctly mapped from your GoHighLevel data. 3. There are no additional, unexpected fields in the JSON payload that the API does not accept. If you're still encountering issues after making these adjustments, it could be that the Voice API's schema does not allow for an "address" field at all, or it requires a different field structure. In that case, you would need to consult the API documentation or reach out to the API provider's support team to clarify the expected schema for the JSON payload. If you need further assistance with this, please let me know, and I'll do my best to help you resolve the issue.

how can i contact the API API provider's support team

@Ayodele David To contact the API provider's support team, you would typically follow these steps: 1. Visit the official website of the Voice API provider you are using. 2. Look for a "Support" or "Contact Us" section on the website. 3. Choose the method of contact that suits you best—this could be a support ticket system, email address, phone number, or live chat service. 4. Provide all the necessary details about your issue, including the error message you're receiving and the JSON structure you're trying to use. If you're using GoHighLevel or another specific Voice API platform, they may have a dedicated support portal or help center where you can submit a request for assistance. If you're not sure how to find the support contact information, you can also try searching online for "[Your Voice API Provider Name] support contact" to find direct links to their support channels. If you need more specific guidance on contacting support for your Voice API provider, please provide me with the name of the provider, and I can give you more detailed instructions.

@Vapi what is the expected filed name for or vapi value for an address

@Ayodele David In the context of VAPI (Voice API), the expected field name for an address would depend on the specific API's documentation and the schema it requires for JSON payloads. Typically, there is no universal standard for field names as it varies from one API provider to another. However, a common and straightforward field name for an address would simply be "address". Here's an example of how it might look in a JSON payload:

json
{
  "customer": {
    "name": "John Doe",
    "number": "1234567890",
    "address": "123 Main St, Anytown, AN 12345"
  }
}

If you're working with VAPI and you need to know the exact field name that the API expects for an address, you should refer to the API documentation provided by the service. The documentation will outline the required and optional fields, their data types, and any naming conventions you need to follow. If you do not have access to the documentation or if it's unclear, you may need to contact the API provider's support team for clarification. If you can provide me with the name of the Voice API provider or any additional context, I can give you more specific advice. Otherwise, please ask support for more info on this.

hmmm ok here is the url to th vapi Documentation can you look into it for me please https://docs.vapi.ai/api-reference/calls/create

@Ayodele David Please ask support for more info on this.

Hey @Ayodele David To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!

@Shubham Bajaj no worried but i have a quation what is the correct varible for vapi to ready an address or what is the correct variable for address thank You.

@Ayodele David The correct variable name for an address in a VAPI (Voice API) context typically depends on the specific API's expected parameters. However, since you've provided the URL to the VAPI documentation, I would normally check the documentation to find the exact field name that you should use for an address. In many cases, a field for an address might simply be named "address". Here's an example of how you might include it in a JSON payload:

json
{
  "customer": {
    "name": "John Doe",
    "number": "1234567890",
    "address": "123 Main St, Anytown, AN 12345"
  }
}

Please ensure that you are following the schema as outlined in the VAPI documentation you referred to. If the documentation specifies a different field name or structure for including an address, you should use that instead. If you're unable to access the documentation or need further assistance, I would recommend reaching out to the VAPI support team for clarification on the correct variable for an address. They would be able to provide you with the most accurate and up-to-date information.

how can i get to support

@Ayodele David To get in touch with the support team for VAPI (Voice API), you would typically follow these steps: 1. Go to the official website of the VAPI provider. 2. Look for a "Support," "Help Center," or "Contact Us" link, often found at the bottom of the homepage or in the site's main navigation menu. 3. Once you're on the support page, you may find different options to contact support, such as a support ticket system, email address, phone number, or live chat. 4. Choose your preferred method of contact and provide all the necessary details about your issue, including any error messages, call IDs, timestamps, and what you were expecting versus what you received. If you have already visited the documentation page, there might be a "Support" or "Contact Support" link available there as well. Since I don't have the capability to browse external URLs or directly access the VAPI documentation, I'm unable to provide you with a direct link or email address for their support team. However, following the steps above should guide you to the appropriate support channel for your VAPI provider. If you're still having trouble finding the support contact information, you could also try a web search for "VAPI support" or "[Your VAPI Provider's Name] support" to find contact details or support resources.

Hey @Ayodele David can you be more clear here, and rephrase your words.