Hey everyone! 👋 After diving deep into the resources shared across various groups, I've learned a ton about Vapi and Make. With my 10+ years in IT management, I've developed an AI voice assistant focused on streamlining IT support - though I can definitely see its potential beyond tech! The assistant essentially acts as a smart first-line support system that can assess issues and schedule engineer sessions when needed. It's like having a 24/7 IT concierge! I wanted to thank this amazing community for all the insights and support along the way. Would love to hear your thoughts and feedback on this use case!