Process payment
# support
i
Hi, can you guys process the payment for my account. While the payment is due for 30th Nov (IST), I am still not able to access the my account. https://cdn.discordapp.com/attachments/1312004309596241920/1312004309789184081/image.png?ex=674aeabb&is=6749993b&hm=bd809d051ee5023c3913e63c7cfb4469be449c70d6e21fb5ae5fe9e8abb5c14e&
v
@Invorto I'm here to help you with that! To process the payment for your account, you'll need to add your card details on the VAPI billing page. Here's what you can do: 1. Go to https://dashboard.vapi.ai/billing 2. Add your card number and details. 3. Click the Tick Icon to add the card. 4. If a verification pop-up appears, complete the verification and click the Tick Icon again. Once you've added your card details, the payment should be processed, and you'll regain access to your account. If you encounter any issues or need further assistance, please let me know!
You can continue this conversation by mentioning me in the message.
i
Still getting the same error. Can you process the payment if it is pending or deduct it from the credits? @User
s
Hey @Invorto checking if issue is resolved for you?
i
Yes
s
Thanks, closing this ticket for now.