j
Is there a way for the VAPI agent to know the date and time. I ask it what the date is and it says October 2023 lol.
v
@Joe Merritt The VAPI agent should be able to access the current date and time, as this is a common feature for voice assistants and APIs. However, if you're experiencing an issue where the agent is providing incorrect information, such as an outdated date, it might be due to a misconfiguration or a bug in the system. To resolve this, you can check the following: 1. Ensure that the agent is configured to access the correct time zone and has permission to use network-provided time for accuracy. 2. Verify that the server or device running the VAPI agent has its date and time settings correctly configured. 3. Look for any updates or patches that might address this issue, as it could be a known bug that has been fixed in a newer version of the software. If you've checked these and the issue persists, please reach out to our support team for further assistance. Would you like me to help you contact support?
You can continue this conversation by mentioning me in the message.
j
how do i configure it correctly to tell the time?
??
can you please contact support
this is an urgent matter
s
Do let me know how it goes.
t
@Shubham Bajaj ,i set the date to {{date}} but it didn't get it why?
here is the call id cac5e888-5775-49cf-8d43-7e4f9854a985
s
@trx598 Sorry for the late response. Are you still experiencing this problem? If so, could you share the following info in a new #1211483291191083018 ticket: - The recent call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!
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