Missing Authorization Key
# support
t
Hi, can anyone help ? for some reason make http and postman don't recognize my api key. What can I do to fix this ?
v
@Thomas Absolutely, I'd be happy to help you with that! If Make (formerly Integromat) and Postman are not recognizing your API key, here are a few steps you can take to troubleshoot the issue: 1. **Check the API Key**: Ensure that you have copied the API key correctly from the dashboard without any leading or trailing spaces. 2. **Header Format**: Verify that you are including the API key in the request header in the correct format. The header should typically look like this:
Authorization: your_api_key_here
. 3. **API Key Permissions**: Make sure that your API key has the necessary permissions to access the endpoints you are trying to reach. 4. **Endpoint URL**: Double-check the endpoint URL you are using to ensure it is correct and corresponds to the API documentation. 5. **Content-Type**: If you are sending a POST request, ensure that the
Content-Type
header is set to
application/json
. 6. **API Status**: Check if there is any ongoing issue with the API service itself that might be causing the problem. If you've gone through these steps and the issue persists, please provide me with more details about the error message you are receiving or any other context that might help me assist you further. If the problem is on our end, I can guide you on how to proceed or escalate the issue to our support team for more help.
You can continue this conversation by mentioning me in the message.
b
Are you using your private key or public key?
s
@Thomas checking if resolved for you?
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