Hi, my make trigger is working, it contains google sheets, iterator , array, http, google sheets and everything is going through except its not calling my phone numbers within my google sheets. Can anyone help, i dont know what i am missing. 😕
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Vapi
11/30/2024, 6:59 PM
@Thomas
Hello! I'd be happy to help you troubleshoot the issue with your trigger not calling the phone numbers from your Google Sheets. To assist you effectively, I'll need a bit more information about how your trigger is set up. Specifically, could you please provide details on how the phone numbers are being retrieved from Google Sheets and how they are supposed to be used to initiate the calls? Additionally, it would be helpful to know if there are any error messages or logs that you can share that indicate where the process might be failing.
Vapi
11/30/2024, 6:59 PM
You can continue this conversation by mentioning me in the message.
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Shubham Bajaj
12/02/2024, 3:22 PM
@Thomas can you record a loom video of describing what your trying to achieve and what the error your facing currently?
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Thomas
12/05/2024, 11:25 AM
Hi @Shubham Bajaj , this is my loom link - ## SOP: Troubleshooting Outbound Calling Setup Issue
Thomas
12/05/2024, 11:26 AM
I'm trying to make outbound batch call to my customers, They scenario is working but theres no assistant connecting ? ive troubleshoot and its saying contact support. call i.d 08f44851-b403-49c0-90a6-c727205232e6
Thomas
12/05/2024, 11:26 AM
Thanks
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Shubham Bajaj
12/10/2024, 9:37 PM
@Thomas check your DM we will be resolving your issue over call.