@omes.82
I'm sorry to hear you're experiencing issues with making outbound calls to the UAE. Let's try to troubleshoot the problem together. Here are a few suggestions:
1. **Check Account Restrictions**: Ensure that there are no restrictions on your Twilio or VAPI account that might be preventing calls to international numbers, specifically to the UAE.
2. **Verify Number Formatting**: Make sure that the phone numbers you are dialing are correctly formatted, including the country code for the UAE, which is +971.
3. **Inspect API Configuration**: Review your API call configurations to ensure that the request is set up correctly according to the documentation.
4. **Check for Service Outages**: Look for any service outages or known issues on both Twilio and VAPI that might be affecting outbound calls.
5. **Review Billing and Credits**: Confirm that you have sufficient balance or credits on both Twilio and VAPI to make international calls.
6. **Examine Call Logs**: Check the call logs for any error messages or codes that can provide insight into why the calls are not going through.
7. **Contact Support**: If none of the above steps resolve the issue, it may be best to contact Twilio and VAPI support for further assistance.
If you need help with checking any of the configurations or logs on the VAPI side, please let me know, and I can assist you further.