Hello, I’m encountering an issue with my assistant. Occasionally, while it’s speaking, it abruptly stops and says something like, "You're welcome." I suspected that there might be a setting enabled in my dashboard causing this, but I haven’t been able to find anything. Do you have any idea what might be causing this?

@s3e Hello! It sounds like your assistant might be interpreting certain words or pauses in speech as cues to stop talking and end the interaction. This could be related to the

number

setting, which determines how many words the assistant waits for before interrupting itself based on specific trigger words. To better assist you, could you please provide me with more details about when this issue occurs? For example, does it happen during specific types of interactions or after certain phrases? This information will help me understand the problem and offer a more accurate solution.

@User shouldnt be any other workaround? Of course I can increment the number, but this way I would also make the assistant less sensitive. Shouldnt it be able to differentiate between background noise and word interruption?

Hey @s3e To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!