Voice Library
# support
v
@Joe Merritt It sounds like there might be an issue with the synchronization between the voice library and your assistant's voice settings. To ensure that all the voices from the voice library are available in your assistant, you should sync your cloned voice with your voice provider. Since you've mentioned using Play.ht as your voice provider, here's what you can do: 1. Go to the Voice Library in VAPI. 2. Select Play.ht as your voice provider. 3. Click on “Sync with Play.ht.” This process should update your assistant's voice settings with all the available voices from the voice library. If you've already done this and still encounter issues, please ask support for more info on this. Would you like to proceed with syncing now?
You can continue this conversation by mentioning me in the message.
j
I'm using eleven labs
ive pressed sync and it still doesnt appear, this is the case for so many of the voices as well, it isnt like its one or two.
v
Got it. Tagging @User for additional help.
j
Any update on this?
j
I am also having this issue. The voice clone directly also is not allowing me to upload files. So there appears no way to clone from within VAPI or using 11labs. https://cdn.discordapp.com/attachments/1313541726413127761/1320986917365612625/Screenshot_2024-12-23_at_10.19.56_PM.png?ex=676b986f&is=676a46ef&hm=3ffe279336a3bfc2f37005d205c5fb2bc8edd95c8a7fd271e62b6e2c1dbdf9e5&
7 Views