Cannot use Knowledge Base by id
# supportu
udAIan
12/04/2024, 2:57 AMI'm getting this error when trying to use "Knowledge base". Ive created the Knowledge base and an agent following this guide: https://docs.vapi.ai/knowledgebase
I get the error:
"Couldn't Get Knowledge Base"
when trying to talk to this agent.
https://cdn.discordapp.com/attachments/1313700745479979099/1313700745639493632/Screenshot_2024-12-03_at_6.48.48_PM.png?ex=675116a9&is=674fc529&hm=f9787d4179b46fa4e9f348e72b8e2f8ab426bc577895333d435f3df03ca9ddf0&
v
Vapi
12/04/2024, 3:00 AMmessage has been deleted
Vapi
12/04/2024, 3:00 AM@udAIan
I'm sorry to hear that you're experiencing issues with accessing the Knowledge Base. Let's try to troubleshoot this together. Could you please provide me with more details about the steps you've taken so far? Specifically, I need to know:
1. How you are attempting to access the Knowledge Base (e.g., through a specific command or API call).
2. Whether you have verified that the Knowledge Base ID is correctly configured in your agent.
3. If there are any additional error messages or codes provided along with the "Couldn't Get Knowledge Base" error.
With this information, I'll be better equipped to assist you in resolving the issue.
Vapi
12/04/2024, 3:00 AMYou can continue this conversation by mentioning me in the message.
s
Shubham Bajaj
12/05/2024, 6:19 PM@udAIan can you record a loom video describing how to reproduce this and share the knowledge-base id.
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