How to extend pause times?
# general-englishj
jimmy
12/04/2024, 11:18 PMWhat are some recommended strategies to implement longer assistant pauses. For example, I want the assistant to wait up to 5 minutes while the user thinks or gathers information before responding. Could you provide guidance? Thanks!
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AiTitus :)
12/05/2024, 2:28 AMGood question, there are a few ways but I want to see what @User on VAPI says.
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jimmy
12/05/2024, 4:11 AMThanks!
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Shubham Bajaj
12/05/2024, 1:50 PM@jimmy @AiTitus :) you can use custom end-pointing rules to instruct the assistant to wait for 5 mins before generating the response. You can learn more about it here https://api.vapi.ai/api-json try searching
customEndpointingRulesShubham Bajaj
12/05/2024, 1:51 PMDo let me know if anything else is required.
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jimmy
12/06/2024, 4:49 PMThanks, I'll have to play around with it some more. Do you know if it's possible to just make idleTimeoutSeconds something larger like 3-5 minutes? That might be closer to the functionality I'm looking for, given that timeoutSeconds can now be up to 3600. Thanks!
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Shubham Bajaj
12/06/2024, 4:50 PMNo it's not worth to make it longer, as it's intent is to check if user is still there and save call costs. You can try hack this with custom endpointing rules.
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