I want to build an app that helps salespeople improve their skills. I need instructions and help to appear on the screen in text form during the conversation while the conversation is happening. Is it possible to somehow do this with vapi.ai? If so, how could I build this?

@eric henrique Absolutely, VAPI.ai can assist you in creating an app that supports salespeople with real-time instructions and help. Here's a high-level overview of how you could build this: 1. **Building Blocks of Effective Prompts**: You'll want to design prompts that are clear and concise to guide the salespeople through their conversations. These prompts should be organized in a way that they can be easily followed during a live conversation. 2. **Task Breakdown**: Break down the sales process into step-by-step instructions. Each step could correspond to a part of the sales conversation, such as greeting, identifying customer needs, presenting the product, handling objections, and closing the sale. 3. **Controlling Response Timing**: To ensure that the help appears on the screen at the right time, you'll need to control the timing of the responses. This could be done by triggering the display of help text based on certain keywords or phrases said by the customer or the salesperson. 4. **Explicit Tool Integration**: Integrate VAPI's voice recognition and natural language processing tools to analyze the conversation in real-time and provide the relevant instructions or help based on the context of the conversation. 5. **Some Common Issues**: Be prepared to handle common issues such as background noise, accents, or fast speech that might affect the voice recognition accuracy. You'll need to ensure your app can still provide useful assistance even when faced with these challenges. To get started with the technical implementation, you would need to create an assistant using VAPI's API. You can find detailed instructions and the necessary endpoints on the [Create Assistant](https://docs.vapi.ai/api-reference/assistants/create-assistant) page in the VAPI documentation. Would you like to proceed with creating an assistant, or do you need more information on a specific part of the process?

I need help creating and making this work within my app. I want to understand where and how to put this in my code to make the vapi.then suggest and guide in addition to talking to the user. all in real time.

@eric henrique you can use either client or server event to capture the transcription and then show it on the dashboard. To learn more about the events you can learn from here https://api.vapi.ai/api-json Go to components > schemas > ClientMessages | ServerMessages

Hey, thanks for the help! The info about client/server events and where to check in the docs was super helpful. Appreciate it!