I noticed my agent is mispronouncing certain things. For example, she is reading "2023-24" as "two-oh-two-three-dash-two-four" vs. saying "two thousand twenty three, twenty four". How can I fix this?

@toddfather It sounds like you might benefit from enabling the smart format option provided by Deepgram. This feature can help with the correct formatting of numbers, dates, and other entities in speech recognition. Would you like me to enable the smart format option for your transcriptions?

Yes please

You should be able to address it in your prompts, smart transcriptions might or might not work 100 percent of the time, instead explian it in your prompt so the assistant can understand how to pronounce certain things

Hey @toddfather To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!