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NEED HELP - SIP Trunk
# support
m
I can't buy a Phone number for Turkey on twilio. First I wanted to sip Trunk it directly to vapi, but my phone provider can't work with a sip URI like this one: "sip:custom_name@sip.vapi.ai" So I want to buy a phone number for another country on twilio, connect the call from my local number to twilio and connect it trough twilio with the new number to vapi. I assume this is the sollution for my situation but I am stuck. I followed this documentation: https://relieved-yuzu-73a.notion.site/SIP-Inbound-Guide-1f0789ae62024748a62a6d81076b9f32 I did the CURL Request, I created on twilio everything like on the documentation plus I filled the Termination like on the example. my phone provider can work with URLs, soo I tried to give him the "custom_name.pstn.twilio.com". it says Sip URI, but the reason they coudln't work with vapis sip URI was because of the @ symbol, so I desperately tried it out. but it didn't work. I don't know if i did it wrong because of me or if this is the wrong way of doing it, but it should be possible. can someone help me out? and is this the best way to solve my problem? Thank you all for your help ^^ https://cdn.discordapp.com/attachments/1315380056104763503/1315380056461283430/e893500b7e2a45ffb67847830fd12454f12f12869db44fbcb606d5f15ace4fde.png?ex=675732a4&is=6755e124&hm=086fd17bab704730f96a903abdd75b29446bdded6dfd0c02bab04e7f129c547e&
@User can someone help me out? I want to use vapi in my country to but I have problems with the phone connection.
v
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b
Hello team, how and where to buy a French number knowing that Twilio is not available anymore. Do you have a plan or other application for French numbers or a CRM that integrates one? Thank you.
s
@BEN you can use SIP to import French number with Vapi. Ask your local telephony for the french numbers availability over VoiceIP SIP Trunking.
@Mustafa-88 do ping me here when you have PCAP file ready.
m
@Shubham Bajaj I have the PCAP files ready, i send them to you
@Shubham Bajajany updates?
s
Check your DM.
m
Yes I did, and replied
@Shubham Bajaj https://vapi.notion.site/Guide-to-Setting-Up-SIP-Trunking-with-Vapi-151008c8393f80698c19ec692727d542 I used this documentation and the IP addresses to connect it with my phone provider through sip trunk directly to the IP address but it didn't work. My phone Provider can't work with Sip URİ's like this: sip:username@sip.vapi.ai, because ıf the @ symbol. they can only work with normal domains and IP addresses. On The Inbound Configuration, it says TBD, soo I wanted to ask, are there any updates? Is there a way to use an IP address or a domain to connect Vapi and my phone provider? https://cdn.discordapp.com/attachments/1315380056104763503/1320724251501793310/image.png?ex=676aa3cf&is=6769524f&hm=aa52927de91ec555ca45e799b29a5371eaf917cadeca31592222f0100fee5e7d&
s
@Mustafa-88 Sorry for the late response, you can use the following guide as reference to setup SIP Trunking according to your SIP provider https://drive.google.com/file/d/1colSHClx0PE-c_5yfP1PM7ssBCx8FfmG/view?usp=sharing
m
I also managed to use twilio, do you think this method is better? More stable?
s
Incase you want to integrate some other provider you can use this document just as reference.
There isn't a difference in quality of service instead a different method to connect different service provider.
m
Got it, thankss
You can make an outbound call without a provider, will it be also possible to make an inbound call the same way in the future or is it technically not possible? @Shubham Bajaj
s
It's not possible to make calls without a provider be it of any type inbound or outbound.
m
But we can set an outbound call without twilio, directly from my phone provider to vapi @User
Eather way, thankss
My problem is fixed
Thanks a lot
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