@Seldarella Hello! It sounds like you've made a great start by writing out your prompt and initiating a conversation with your assistant. If the assistant says the first line but doesn't respond further, there might be an issue with the dialogue management or the intent recognition. Here are a few steps you can take to troubleshoot the issue: 1. **Check Your Intents and Utterances**: Make sure that the intents you've created are properly defined with example utterances that match what you're saying to the assistant. 2. **Review Dialogue Flow**: Look at the dialogue management section to ensure that the assistant has appropriate responses and actions defined for the intents it recognizes. 3. **Test Different Inputs**: Try saying different things to your assistant that are covered by your intents to see if it responds to some inputs but not others. 4. **Debugging Tools**: Use any debugging tools or logs provided by the platform to see what the assistant is interpreting from your input and where it might be getting stuck. 5. **Consult Documentation**: Review the platform's documentation for any specific settings or configurations that might be required for the assistant to respond properly. If you've checked these areas and the issue persists, please provide more details about the steps you've taken, and I'll be happy to assist you further!

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Same code, worked yesterday but today not working - so must be your systems and to not inform us of anything that is wrong I might have to look for a more reliable partner

Here's an update: I tried my assistant on a macbook air instead. It actually recognised my request to book an appointment! But then it stopped responding after I told it my name. The call ID is:891694a0-2d16-4276-b04d-9695672faff9. What is going on with this?

Just updated my firefox browser and now it's not working on my mac at all again either!