Assistant prompt unavailable after playing with bl...
# support
h
I am using the Dashboard. I created an assistant with a very elborate prompt. I wanted to play around with blocks to see if I can improve the assistant. After creating a block for the assistant, I can't acess the prompt anymore. I have deleted the blocks again, hoping to recover the old prompt. But I can't access the prompt anymore (see image). Any idea how to resolve this? https://cdn.discordapp.com/attachments/1315727527800471572/1315727528014516294/image.png?ex=6758763f&is=675724bf&hm=fabba20b3d1b769c264118baae38c8124451796af645219a0fd9a04525ba676b&
v
@HugoTavuk I'm sorry to hear that you're experiencing issues with accessing your prompt after playing around with blocks. It sounds like there might be a glitch or a step that was missed during the process. To better assist you, could you please provide me with more details about the steps you took when creating and deleting the blocks? Additionally, if you have any error messages or specific details from the image you mentioned, that would be very helpful in diagnosing the problem. In the meantime, here are a few general suggestions you can try: 1. Refresh the Dashboard page to see if that resolves the issue. 2. Clear your browser cache and cookies, then try accessing the prompt again. 3. Try accessing the Dashboard from a different browser or in incognito/private mode to see if the issue persists. 4. Check if there are any updates or maintenance notifications from the Dashboard that could be affecting the functionality. If none of these steps work, please provide the additional information requested, and I'll do my best to assist you further. If the issue is beyond my capabilities, I may direct you to contact support for more specialized help.
You can continue this conversation by mentioning me in the message.
v
@HugoTavuk Hello, also started to exploring Vapi blocks, you can change provider from vapi to the one that you used previously (from right sidebar on your screenshot), it should recover your prompt
s
Thanks @vaniacrunch for trying helping @HugoTavuk
@HugoTavuk can you share the recent call ID assoicated with the assistant.
v
@Shubham Bajaj while you here can you give me some advice about this topic https://discord.com/channels/1211482211119796234/1315677399026765855 ?
We can hop on quick call if needed
s
@HugoTavuk @vaniacrunch We're re-writing the blocks, and they're not ready for production or development yet. I suggest using assistants(prompt) instead.
h
@vaniacrunch that's exactly what solved the problem back then. @Shubham Bajaj thanks for your support! Given the easy solution this might be a UX topic.
s
Thanks for letting us know @HugoTavuk I will share the feedback with the team.
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