Hi everyone, For one of our clients we need to set up an automatic email forwarding system triggered during a call when the caller encounters difficulties or requires specific support. We have three different email addresses and need to configure the tool so that the email is sent to the appropriate service based on the request. Could you let me know which of the following solutions seems the most relevant (especially if you’ve dealt with a similar need before): - Solution 1 : Create three different tools, with a prompt indicating which tool to trigger depending on the situation. - Solution 2 : Create a single tool that collects three variables (email1, email2, email3). The tool would prompt for validation of the variable that best matches the request, then use a Make scenario via webhook to send the email to the correct address based on the chosen variable. Thank you!