VAPI NUMBERS error
# supportm
Martin-AI
12/09/2024, 8:57 PMI'm having problems with numbers purchased through Vapi. it's telling me this problem(Screenshot) But in twilio there is no problem, other numbers (import from twilio) are working for me. Anyone any advice please ?
https://cdn.discordapp.com/attachments/1315784338809421846/1315784339396497509/Snimek_obrazovky_2024-12-07_v_22.31.39.png?ex=6758ab28&is=675759a8&hm=1f225f8d58c240f1c1ed9667898084157aeb839188bf72d40bcd4ac3a05761b0&
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Vapi
12/09/2024, 9:00 PMmessage has been deleted
Vapi
12/09/2024, 9:00 PM@Martin-AI
I'm here to help! Could you please provide me with more details about the error message you're seeing in the screenshot? This will help me understand the specific issue you're encountering with the numbers purchased through Vapi. If the error message contains any error codes or descriptions, that would be particularly useful.
Vapi
12/09/2024, 9:00 PMYou can continue this conversation by mentioning me in the message.
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Martin-AI
12/09/2024, 9:02 PMOutbound Call Failed.
Couldn't Create Twilio Call. Twilio Error: Account not authorized to call +420XXXXXXXXX. Perhaps you need to enable some international permissions: https://www.twilio.com/console/voice/calls/geo-permissions/low-risk
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Vapi
12/09/2024, 9:03 PMGot it. Tagging @User for additional help.
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Martin-AI
12/28/2024, 7:23 PMStill need help. Still get problem with your numbers....imported from twillio account work well, but your number not...why?
Martin-AI
12/29/2024, 11:36 AM@User
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Jean
01/06/2025, 4:24 PMWhen making a call with a number purchased from Vapi, it indicates that it can only make local calls.
https://cdn.discordapp.com/attachments/1315784338809421846/1325862527099207690/664c7276-704d-48c9-b2e1-71ad29c99365.png?ex=677d5533&is=677c03b3&hm=d3cb9af14f1d91fdbe1ce4fa991477ce510727c720a7c478ec6f157e984337b4&
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Shubham Bajaj
01/07/2025, 8:31 AM@Martin-AI @Jean You cannot make international calls using numbers purchased from Vapi instead you have to purchase numbers from twilio and then import to Vapi.
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