voice bugs
# support
d
My AGENT N1 was working very good but since yesterday theres a lot of bugs on the voice, I want to lunch many calls on a big campagne but theres a lot of bugs please Help me.
david.h@reissers-capital.com
v
You can continue this conversation by mentioning me in the message.
@david I'm sorry to hear that you're experiencing issues with your AGENT N1. To assist you better, could you please provide me with more details about the bugs you're encountering with the voice? Are there specific error messages you're seeing, or is it a problem with the voice quality during calls? Any additional information you can provide will help me address your concerns more effectively.
Got it. Tagging @User for additional help.
d
When I check on the call logs the voice is clear but in live calls theres some major bugs
@User theres major issue please
s
Hey @david To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!