Auto call forwarding
# support
a
Hi, I’m facing an issue with my Twilio number configured with VAPI. When I set the webhook to https://api.vapi.ai/twilio/inbound_call in Twilio's "A Call Comes In" field, the call gets forwarded to my personal number. However, if I remove the webhook, the number becomes unreachable. I’ve checked my VAPI assistant settings and couldn’t find any explicit rule forwarding calls to my number. Could this be a default behavior of the webhook? How can I ensure calls are properly handled by my VAPI assistant without forwarding to my personal number? Also in logs I'm seeing it in "API Requests" and resrource as "Squad" eventhough I don't have a single squad in my account. Thanks in advance for the help!
v
message has been deleted
a
any way to view or customize that webhook?
s
@Ahmed can you share the phone number id?
a
Thank you for getting back. I released that number on Twilio and purchased another and problem solved. Although it's not a good solution but I managed to resolve it this way.
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