Discrepancy in charges
# support
a
The total call cost is 10 cents however, it shows 11 cents Call ID 2c82d315-6b09-457d-b11a-0439605e4270 There are many like this, please help @Sahil @Shubham Bajaj https://cdn.discordapp.com/attachments/1316444906947870803/1316444907354722424/image.png?ex=675b125c&is=6759c0dc&hm=253b8a5c7762548c4c5fb2d6ad1861245330bfe132319f1fc1c5b1ab0fcf1278&
even these, fefa4a54-1622-45d2-a2d9-fe9095f8b157 bceb7367-f64f-4459-912d-c0ce798d052b 4376f961-8fc0-42eb-9dd2-4a463cb008b6 - got 2 cents charged extra There are many please help. @User @User
v
@AYL.com I understand that there seems to be a discrepancy in the call cost for the mentioned Call ID and possibly others. To assist you effectively, I'll need to gather more details about the calls in question and review the billing information. Could you please provide me with the date and time of the call, along with any other relevant details that could help us investigate this issue? Once I have this information, I can look into the matter more closely and help resolve the discrepancy.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
Here’s a breakdown of the usage and costs ($10.58 was round off to $0.11): - **Total cost**: $0.1058 - **TTS (Text-to-Speech)**: $0.0422 for 843 characters - **VAPI (API usage)**: $0.0544 - **LLM (Language Model)**: No cost here (LLM Sum: $0) - **Summary**: $0.0017 - **Structured Data**: $0.0023 - **Success Evaluation**: $0.0052 Here are the token counts for different components: - **LLM prompt tokens**: 19,052 - **LLM completion tokens**: 232 - **Summary prompt tokens**: 305 - **Summary completion tokens**: 53 - **Structured data prompt tokens**: 462 - **Success evaluation prompt tokens**: 706 - **Structured data completion tokens**: 64 - **Success evaluation completion tokens**: 203
@AYL.com what difference did you observed for this call
4376f961-8fc0-42eb-9dd2-4a463cb008b6  - got 2 cents charged extra
? "cost": 0.027, "llm_sum": "0.0003", "stt_sum": "0.0038", "tts_sum": "0.0044", "vapi_sum": "0.0121", "total_sum": "0.027", "ttscharacters_sum": "88", "llmprompttokens_sum": "2075", "llmcompletiontokens_sum": "26", "summary_sum": "0.0011", "structureddata_sum": "0.001", "successevaluation_sum": "0.0042", "summaryprompttokens_sum": "93", "summarycompletiontokens_sum": "58", "structureddataprompttokens_sum": "250", "successevaluationprompttokens_sum": "494", "structureddatacompletiontokens_sum": "18", "successevaluationcompletiontokens_sum": "182"