Assistant does not telling the variable informatio...
# support
b
When i launch some calls by api with variables to the assitant, sometimes does not catch the information previously sent by the APi, and tells false information 65cfe681-e50c-4824-9027-14cda2991648 eb631acc-b158-4e44-ae6d-e15fb894a7f9 c5d81987-224e-469c-a26a-a78b70b967f7 call id examples, and example {"assistantId":"7878b7c1-0656-4c70-a271-fcb4cbaa8c5f","name":"prueba_0001","phoneNumberId":"9eabc249-6412-4e59-af77-9f708378a48c","assistantOverrides":{"variableValues":{"monto":7965340,"fecha_de_pago":"15 Diciembre","monto_texto":"Siete millones Novecientos Sesenta y Cinco mil Trescientos Cuarenta","company_name":"AGROIDEA LABORATORIO DE INVESTIGACION Y DESARROLLO AGRICOLA SAS","link_factura":"example","idsheets":"test_mari_111224_0005","qcontracts_total":15,"qcontracts_pending":4,"numero_contractos":"4830","registered_mail":"example"}},"customer":{"number":"+example"}} some of these variables dont get the assistant and does not speak the right information
v
@Bia Energy I'm sorry to hear that you're experiencing issues with the assistant not capturing the variables correctly. To assist you better, I would need to check the specific details of the calls you've mentioned. Could you please provide me with the
orgId
for these calls? This will help me look into the logs and determine what might be causing the problem.
You can continue this conversation by mentioning me in the message.
s
@Bia Energy can you try another call, I am unable to find logs for your calls?