I lost a bunch of assistant suddenly, and when creating new ones and assigning to number, it's never routing to that assistant id, but always to the 1st assistant id in the list .. Is there Any majot outage causeing this ? @User @Shubham Bajaj

@Talel I'm sorry to hear that you're experiencing issues with your assistants not routing correctly. There doesn't seem to be a major outage reported at the moment that would cause such behavior. It's possible that there might be a configuration issue with the new assistants you're creating or with the routing settings. To help you better, could you please provide me with more details about how you're assigning the assistants to the numbers? Are you making sure that each assistant ID is unique and correctly entered in the routing configuration? Also, have you checked that the assistants are active and properly configured before assigning them? If everything seems correct on your end, it might be necessary to look into the system logs or configuration files to identify the issue. If you need assistance with that, please ask support for more info on this.

@Talel can you record a loom video of it and share with me?

A video won't be helpful , here are some assistant ids that vanished : feb13eb3-d8a1-49b8-a6db-b4624aab1d85 9fc2e7be-afdf-4617-9c55-42ad4a66b3da => This one was on Production And here's a phone id that was routing to the wrong assistant : 68529168-f673-4625-9620-8b3176fff595 Assistant id : c2c581bd-6c4c-49c6-9a6d-871fb0635038

@Talel the phone number has been deleted, you might have done it mistakenly.

logs

[2024-12-12 22:28:55.175][27][info][golang] [contrib/golang/common/log/cgo.cc:18] [http][cluster-router] 25ade0f9-a509-4e0b-9f99-2fdd02b4894d: DELETE api.vapi.ai/phone-number/68529168-f673-4625-9620-8b3176fff595 https://cdn.discordapp.com/attachments/1316543054559186944/1317368964036300860/Screenshot_2024-12-14_at_11.23.10_AM.png?ex=675e6ef4&is=675d1d74&hm=b848dfc8cc9a08db3654ab720793be0330dd92f092c063705d2fa892af83801b&

Sorry , this phone number was deleted and added many times.. I was able to get it work .. It was duplication that created that issue .. But I had other assistants , that really disppeared and also some were linked to phones .. that just vanished .. Like this assistant a648ba5c-eca7-4b5a-ad9a-f83ae50daf78

@Talel please create a new #1211483291191083018 ticket and tag me over there.