this dude just flies over it sometimes doesnt wait even hafla second. tried to put it in puncation boundaries but no success

@anw I'm here to help! It sounds like you're experiencing an issue with voice recognition, particularly with the timing or pacing of speech input. To better assist you, could you please provide more details about the problem? Are you using a specific function of the VAPI that isn't responding correctly to punctuation boundaries in speech?

the agent itself just speaks fast while in a call. doesnt respect puncation

@anw I understand that the issue is with the speech synthesis aspect of the VAPI, where the agent is speaking too quickly and not respecting punctuation, resulting in poor intelligibility. To address this, we may need to adjust the speech rate and ensure proper handling of punctuation in the text-to-speech settings. Could you please provide me with the specific settings or parameters you are currently using for the text-to-speech function? This will help me guide you on how to adjust the speech rate and punctuation handling. If you're not sure about the settings, I can help you find them.

@Vapi 11labs and deepgram

@anw It seems like you're using both 11Labs for text-to-speech synthesis and Deepgram for speech recognition. If the agent is speaking too quickly during a call, this is likely an issue with the text-to-speech settings in 11Labs. For Deepgram, if you're having trouble with the transcription not respecting punctuation, you might need to adjust the model you're using to better suit the audio context. Deepgram offers various models tailored for different types of audio, such as phone calls, meetings, or voicemails. Since you've mentioned both services, could you clarify if the issue is with the speech output (11Labs) or the speech recognition (Deepgram)? This will help me provide you with a more accurate solution.

its most likely 11labs

@anw Thank you for clarifying that the issue is with the speech output from 11Labs. To address the problem of the agent speaking too quickly and not respecting punctuation, you will need to adjust the settings in the 11Labs text-to-speech engine. Typically, these settings include parameters for speech rate, intonation, and pauses for punctuation. If you have access to the 11Labs API or the platform where you configure these settings, look for options such as "speaking rate," "pause," or "prosody" settings. If you're not sure how to adjust these settings or if you need assistance with the specific parameters, please let me know, and I can guide you through the process or provide further support. If you have a code snippet or an example of how you're currently using the 11Labs API, that would be very helpful as well.

@Vapi im using vapi dashboard

@anw Great, since you're using the VAPI dashboard, you should be able to adjust the text-to-speech settings directly from there. Here's what you can do: 1. Log in to your VAPI dashboard. 2. Navigate to the text-to-speech settings or the section where you configure your voice agent. 3. Look for options related to speech rate, pauses, or prosody. These settings control how fast the agent speaks and how it handles punctuation. 4. Adjust the speech rate to a slower setting if the agent is speaking too quickly. 5. Ensure that the punctuation handling is set to respect pauses at commas, periods, and other punctuation marks. If you're having trouble finding these settings or if the adjustments don't seem to take effect, please let me know, and I can provide further assistance. If the dashboard allows for testing the changes, try using a sample text with punctuation to hear how the agent speaks and fine-tune the settings as needed.

@Vapi Background Sound Office Input Min Characters 10 Punctuation Boundaries These are the punctuations that are considered valid boundaries or delimiters. This helps decides the chunks that are sent to the voice provider for the voice generation as the LLM tokens are streaming in. . ， , ? Filler Injection Enabled This determines whether fillers are injected into the Model output before inputting it into the Voice provider. Backchanneling Enabled Make the bot say words like 'mhmm', 'ya' etc. while listening to make the conversation sounds natural. Default disabled Stability 0.5 More Variable More Stable Clarity + Similarity 0.2 Low High Style Exaggeration 0.7 None (Fastest) Exaggerated Optimize Streaming Latency 3 More Latency Less Latency Use Speaker Boost Boost the similarity of the synthesized speech and the voice at the cost of some generation speed.

@anw At the end of a call, the server-side typically processes the call data and generates a report. According to the context you provided, you will receive an "end-of-call-report" message that includes the reason the call ended and the call object. To retrieve the transcript and other details from the call, you would typically use an API endpoint provided by the voice service you are using. Since you mentioned using VAPI, you should look for an API endpoint in the VAPI documentation that allows you to fetch call reports or transcripts. The "end-of-call-report" message you receive should contain all the necessary information about the call. If you need to save the conversation, as mentioned in the context, you would use the Server URL's end-of-call-report message to do this. If you need the transcript or any other specific data from the call, you may need to: 1. Check the call object in the "end-of-call-report" for a transcript or a link/reference to where the transcript can be accessed. 2. Use the provided reference to make an API call to retrieve the transcript. If you're unsure about the specific API endpoint or how to use it, please refer to the VAPI documentation or contact their support for more detailed instructions on how to retrieve the transcript and other call-related data. If the VAPI dashboard provides a way to access this information, you can also check there for any call logs or report sections.

does vapi have their own server url i can use

@anw VAPI typically provides a server URL for your application to send and receive data. However, the specific server URL you would use depends on the configuration of your VAPI account and the services you have set up. If you are looking for a server URL to use for retrieving transcripts or call data, you would usually find this information in the VAPI documentation or within your VAPI dashboard under API settings or integration settings. If you cannot find the server URL or if you are unsure about which URL to use, please reach out to VAPI support for further assistance. They will be able to provide you with the correct server URL and guide you on how to use it for your specific needs. If you need help contacting support or if you have any other questions, feel free to ask.

How can i ask VAPI agent to wait for a response ?

@anw Sorry for the late response. Are you still experiencing this problem? If so, could you share: - The recent call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!

@Shubham Bajaj hey. i figured it all out, apprecaite you checkng out